Customer satisfaction and participation in their success is the primary objective that Arcoda S.r.l. intends to pursue through quality, technological innovation and continuous service improvement.
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Arcoda considers a commitment to Quality at all levels a cornerstone of its strategy. The company's success also depends on having internally implemented a Quality management system that provides guidance for the daily activities of the entire company with a view to customer satisfaction through knowledge of the reference context and its stakeholders, risk prevention and process control. This is why Arcoda has obtained Quality Certification according to UNI EN ISO 9001:2015
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For Arcoda's business, data and information, both its own and that of its customers, are of paramount importance, as is ensuring the continuity of the services offered. This is why Arcoda has implemented and certified an Information Security Management System in accordance with UNI CEI ISO/IEC 27001:2013
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Arcoda has always been sensitive to the issue of climate change, which is a current and dangerous phenomenon. These changes are expected to continue and extreme weather events causing hazards such as floods and droughts are expected to become more frequent and intense. Arcoda has decided to show its commitment to contributing to the protection of our planet through this certification, which includes quantifying and reporting on greenhouse gas emissions related to its activities.
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Arcoda attaches great importance to gender equality. The certification formalizes a path of strategy and interventions that move in the direction of equity, equality and inclusion. The certification is embedded within a path to improve and grow a system for promoting gender equality in the company, which incentivizes the presence and introduction of elements of equity.
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Arcoda holds the ACN certification from the National Cybersecurity Agency (ACN). This certification attests to the compliance and reliability of organisations and services in relation to the cybersecurity standards set by the Agency, and guarantees that Arcoda takes appropriate measures to protect information and critical infrastructure from cyber threats and attacks.
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